the emotional competence framework by Daniel Goleman
The first book that I read from Danial Goleman was "Emotional Intelligence". Not only did Mr. Goleman refer to Buddhism, I quite frankly had the impression that Goleman's research was where Oriental Buddhism and Occidental Science met. Goleman's emotional intelligence seems to be another word for personality traits that are being emphasized and promoted in Buddhist teachings. His follow up publication "Working with Emotional Intelligence" was then an even more interesting study on top executives, their behaviour patterns and the impact of those patterns on their work. Goleman practically isolated a few "emotional intelligence" assets that let people with comparatively lower IQ excel over people with higher IQ, but lower EQ. He called these assets "emotional competence framework".
Personal Competence: These competencies determine how we manage ourselves.
Self-Awareness: Knowing one’s internal states, preferences, resources, and intuitions
Social Competence: These competencies determine how we handle relationships.
Empathy: Awareness of others’ feelings, needs, and concerns.
Personal Competence: These competencies determine how we manage ourselves.
Self-Awareness: Knowing one’s internal states, preferences, resources, and intuitions
- Emotional awareness: Recognizing one’s emotions and their effects.
- Accurate self-assessment: Knowing one’s strengths and limits.
- Self-confidence: A strong sense of one’s self-worth and capabilities.
- Self-Control: Keeping disruptive emotions and impulses in check.
- Trustworthiness: Maintaining standards of honesty and integrity.
- Conscientiousness: Taking responsibility for personal performance.
- Adaptability: Flexibility in handling change.
- Innovation: Being comfortable with novel ideas, approaches, and new information.
- Achievement drive: Striving to improve or meet a standard of excellence.
- Commitment: Aligning with the goals of the group or organization.
- Initiative: Readiness to act on opportunities.
- Optimism: Persistence in pursuing goals despite obstacles and setbacks.
Social Competence: These competencies determine how we handle relationships.
Empathy: Awareness of others’ feelings, needs, and concerns.
- Understanding others: Sensing others’ feelings and perspectives, and taking an active interest in their concerns.
- Developing others: Sensing others’ development needs and bolstering their abilities.
- Service orientation: Anticipating, recognizing, and meeting customers’ needs.
- Leveraging diversity: Cultivating opportunities through different kinds of people.
- Political awareness: reading a group’s emotional currents and power relationships.
- Influence: Wielding effective tactics for persuasion.
- Communication: Listening openly and sending convincing messages.
- Conflict management: Negotiating and resolving disagreements.
- Leadership: Inspiring and guiding individuals and groups.
- Change catalyst: Initiating or managing change.
- Building bonds: Nurturing instrumental relationships.
- Collaboration and cooperation: Working with others toward shared goals.
- Team capabilities: Creating group synergy in pursuing collective goals.