Self-Awareness: Knowing one’s internal states, preferences, resources, and intuitions
- Emotional awareness: Recognizing one’s emotions and their effects.
- Accurate self-assessment: Knowing one’s strengths and limits.
- Self-confidence: A strong sense of one’s self-worth and capabilities.
- Self-Control: Keeping disruptive emotions and impulses in check.
- Trustworthiness: Maintaining standards of honesty and integrity.
- Conscientiousness: Taking responsibility for personal performance.
- Adaptability: Flexibility in handling change.
- Innovation: Being comfortable with novel ideas, approaches, and new information.
- Achievement drive: Striving to improve or meet a standard of excellence.
- Commitment: Aligning with the goals of the group or organization.
- Initiative: Readiness to act on opportunities.
- Optimism: Persistence in pursuing goals despite obstacles and setbacks.
Social Competence: These competencies determine how we handle relationships.
Empathy: Awareness of others’ feelings, needs, and concerns.
- Understanding others: Sensing others’ feelings and perspectives, and taking an active interest in their concerns.
- Developing others: Sensing others’ development needs and bolstering their abilities.
- Service orientation: Anticipating, recognizing, and meeting customers’ needs.
- Leveraging diversity: Cultivating opportunities through different kinds of people.
- Political awareness: reading a group’s emotional currents and power relationships.
- Influence: Wielding effective tactics for persuasion.
- Communication: Listening openly and sending convincing messages.
- Conflict management: Negotiating and resolving disagreements.
- Leadership: Inspiring and guiding individuals and groups.
- Change catalyst: Initiating or managing change.
- Building bonds: Nurturing instrumental relationships.
- Collaboration and cooperation: Working with others toward shared goals.
- Team capabilities: Creating group synergy in pursuing collective goals.